City Of Lawrence



City Hall
200 Common Street, Suite 204
Lawrence, MA 01840
Tel. (978) 620-3110
Fax. (978) 722-9170

To provide the highest quality drinking water and wastewater collection services to our ratepayers and stakeholders alike, protecting public health and safety; all the while maintaining some of the lowest rates in the Commonwealth. The Lawrence Water & Sewer Department is committed to ensuring environmental stewardship through a combination of renewable energy sources and energy efficiency upgrades. We encourage stakeholder involvement and seek to maintain transparency and open channels of communication between the Department and the community we serve.

Storm Prep


With up to 3 inches of rain expected between Friday and Saturday, the Department of Public Works is taking every precaution to help prevent isolated flooding events throughout the City... Read More

How to Save Water at Home - Book Cover


This step-by-step manual is designed to help the do-it-yourself-er identify and correct leaking faucets and appliances throughout the house. This book was originally produced for the City of Albuquerque, New Mexico by Cooney, Watson and Associates, Inc. with Design and Illustrations by Ken Wilson Design, Inc. It has been revised and reproduced by the Southwest Environmental Finance Center, a program of the Civil Engineering Department at the University of New Mexico.

Sewer System Rehabilitation and Improvements 2017

The City of Lawrence has awarded a contract to Albanese Brothers, Inc. of Dracut, MA, to complete Sewer System Rehabilitation and Improvements – CWSRF 3919 Contract II. The project involves sewer pipe and manhole rehabilitation work to address structural defects and improve hydraulic capacity in the sewer system. Construction is scheduled to take place between April 2017 and August 2017, weather permitting, and will impact the following areas: Read More...

2016 utility of the year award

The Lawrence Water & Sewer Department has been selected to receive the Utility of the Year Award, issued by the New England Water Works Association! This prestigious award recognizes the significant improvements we've made within our system, and highlights the great work our men and women do in providing the highest quality drinking water and wastewater collection services to our ratepayers.

hydrant flushing notice

The City of Lawrence Water & Sewer Department will be testing fire hydrants and valves throughout the water distribution system starting August 2, 2017 with an approximate end date of August 31, 2017. Interruptions in water service during the testing period are not anticipated, but any disruptions that do occur are expected to be brief.

If you experience discolored water as a result of the work, please run your outside faucet until the water runs clear.

If you have any questions, please contact the Lawrence Water Department at (978) 620-3110. Thank you for your cooperation with this essential testing program.


The City of Lawrence Water & Sewer Department is committed to providing quality drinking water that meets and exceeds all primary and secondary health and safety standards. Our compliance and water testing protocols are routinely monitored by state and federal regulators to certify that safe drinking water is delivered to all consumers. It is with great pleasure that I report to you that in Lawrence, we are in good standing with all administrative authorities concerning our drinking water. As a consumer, you can be sure that we delivering safe water to your tap on a daily basis. Click here to view the 2017 Water Quality Report.

2016 drainage investigations

As part of the City’s Illicit Discharge Detection and Elimination (IDDE) Program, drainage investigations and dye testing will be conducted over the next several months throughout the City. Field crews will be performing investigation and dye testing of storm drains to ensure proper connections to the storm drain system. In select cases, City representatives may need access to a sink or toilet inside your property to perform a dye test to ensure your sanitary service is properly connected. For properties scheduled for testing, the City representative will enter your building and flush a small amount of water containing a non-toxic, non-staining dye down the drain and monitor the storm drain pipes in the street. The dye testing should take no longer than 10 minutes.

Dye testing will be conducted by the City’s engineering consultant Woodard & Curran and contractor Stacey DePasquale Engineering, Inc. Monday through Friday between the hours of 7:00 AM and 4:00 PM unless otherwise scheduled with the owner. Field technicians will carry proper identification; do not allow anyone into your home without proper identification. If you are not home during dye testing, the field crew will leave a notice at your property with a telephone number for you to call and make an appointment.


As part of ongoing water main rehabilitation work, the Lawrence Water & Sewer Department is completing roadway paving on several City streets. Click here to learn more.

new fats, oils, and greases (fog) regulations

The City of Lawrence Water & Sewer Department, in partnership with the Mayor’s Health Task Force, has implemented a new Fats, Oils, and Grease (FOG) Control Program. The aim is to reduce sewer backups, sanitary sewer overflows, and other public health hazards caused by FOG accumulation in the public sewer system. Click here to read more.


On Wednesday, February 24th, 2016, the Water & Sewer Department and its environmental consultant, Woodard & Curran, delivered a presentation to the Budget & Finance Committee of the Lawrence City Council. In it, a plan to continue the investigation and rehabilitation of the City's 100+ year old sewer collection system was laid out. Click here to view the presentation.


Customers should protect water meters and supply lines from low temperatures to prevent freezing. Frozen pipes may burst and can result in water damage to your property. The Lawrence Water & Sewer Department is not responsible for the customer's service line or water meter. Click here to read more.


The City's new Automated Meter Reading (AMR) System is a testament to our commitment to maximizing efficiency by leveraging technology. Click here to learn more about how it works. Oprima aquí para leer en Español.

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